Refund policy
120-Day Money-Back Guarantee
If you're not completely satisfied, we'll make it right — no questions asked.
We stand behind the quality of every Aurivita product. If for any reason you are not fully satisfied, you have 120 days from the date of delivery to request a return.
How to Return
01
Contact Us
Email support@aurivita.co with your order number. We'll respond within 1 business day.
02
Receive Instructions
We'll send you a return shipping label via email.
03
Pack & Send
Securely pack your item(s) and drop it off at your nearest shipping point.
04
Refund Processed
Once received, your refund will be processed within 5–7 business days.